PRIVACY POLICY

We welcome you to www.kiommi.com. In the below Privacy Policy, we inform you about the scope of the processing of your personal data.

What is personal data?

Personal data is any information relating to personal or material circumstances that relates to an identified or identifiable individual. This includes, for example, your name, date of birth, e-mail address, postal address, or telephone number as well as online identifiers such as your IP address. In contrast, information of a general nature that cannot be used to determine your identity is not personal data. This includes, for example, the number of users of a website.

Why do we have a privacy policy and what law applies?

Both the UK`s Data Protection Act 2018 (DPA), and the General Data Protection Regulation ("GDPR"), require us to inform you how we process your personal data when you are visiting our website and engage in our services. Doing so we will only use your personal data in accordance with the DPA, the GDPR, and only as described in this privacy policy.

Responsible for data processing

Responsible for data processing in accordance with the provisions of the DPA and GDPR is:

Kiommi Ltd

210/218 Trafalgar Road,

Greenwich, London,

SE10 9ER, UK

Web: www.kiommi.com

E-Mail: customercare@kiommi.com

What are your Rights

In accordance with the DPA and GDPR, you can in relation to us processing your personal data rely on the following rights:

The right to information,
The right to erasure,
The right to rectification,
The right to data portability,
The right to restriction of data processing,
The right to object to data processing.

To assert these rights, please contact us at any time using the details provided.

You also have the right to lodge a complaint with your local data protection supervisory authority or the Information Commissioner`s Office (ICO), which is the relevant authority in the UK.

The ICO is located at Wycliffe House, Water Ln, Wilmslow SK9 5AF, UK and their website can be found at www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO or any other supervisory authority.

The above rights may be limited in some circumstances, for example, if fulfilling your request would reveal Personal Data about another person, if you ask us to delete information which we are required to have by law, or if we have compelling legitimate interests to keep it.

We will let you know if that is the case and will then only use your information for these purposes. You may also be unable to continue using our services if you want us to stop processing your Personal Data.

What are the legal bases for processing your personal data?

Of course, to process your personal data, we not only need to have a purpose such as you are sending us an enquiry or entering into a contract with us, but we also need to have a lawful basis to do so. The processing of your personal data may be based on the following legal grounds:

consent serves as our legal basis for processing operations where we obtain your consent for a specific processing purpose.

contract, insofar as the processing of personal data is necessary for the performance of a contract, e.g., if you book an appointment. The same applies to such processing operations that are necessary for the performance of pre-contractual measures, for example in the case of enquiries about availability or the services in general.

legal obligation, insofar as we are subject to a legal obligation that requires the processing of personal data, such as for the fulfilment of tax obligations or archiving contractual data.

legitimate interest, applies on the basis of our legitimate interests, e.g., when using service providers as part of the website. Our interest is directed towards the use of a user-friendly, appealing, and secure presentation as well as optimisation of the website, which serves our business interests as well as meeting your expectations.

General information on data processing

In the course of our business and website operations, we process data. This also includes disclosure by transmission to third parties and, where applicable, to so-called third countries outside the UK and the EEA. Where we transfer data outside the UK or EEA, we have highlighted this accordingly below.

Where do we get your data from?

Normally quite simple: you provide it to us. Perhaps you provide it during the processing of the purchase transaction or enter it in our contact or booking form. It is basically up to you whether you enter personal or business data (e-mail addresses, names, addresses) on our website. Other, purely technical data is automatically collected by our IT systems as soon as you open our website. These are, for example, the time of the page call or the Internet browser used.

Duration of data storage

We only store your personal data for a certain period of time. For example, if you have ordered something from us or had an appointment, or purchased our classes, then the retention periods under tax and commercial law are decisive: by law, we must store order or service-related data and the associated addresses for up to 6 years. We delete your data that we have stored for marketing purposes when you request us to do so, revoke your consent to store it or the purpose for storing the data no longer applies.

Data processing

The individual data concerned, processing purposes, legal bases, recipients and, where applicable, transfers to third countries are listed below:

a) Log file during website visit

We log your website visit. In doing so, we process:

Name(s) of our accessed website(s),
date and time of the access,
the amount of data transferred,
the browser type and version,
the operating system you use,
the referrer URL (the previously visited website),
your IP address,
the requesting provider.

The legal basis for data processing is our legitimate interest in the ongoing provision and security of our website. The log file is deleted after seven days, unless it is needed to prove or clarify specific legal violations that have become known within the retention period.

b) Hosting

To provide our website, we use the services of web hosting services of Wix.com, Inc who process the above-mentioned data and all data to be processed in connection with the operation of this website (log file when visiting the website) on our behalf. The legal basis for the data processing is our legitimate interest in providing our website. Wix may transfers your personal data into the USA. For more details, please refer to Wix`s Privacy Policy.

c) Contacting us

If you contact us per e-mail or our contact form, we process the following data from you for the purpose of processing and handling your enquiry: Name, contact details (e-mail address and phone number) -if provided by you- and your message.

We offer visitors to our website the possibility to contact us via the messaging service WhatsApp. If you contact us via WhatsApp on the occasion of a specific transaction, we store and use the mobile phone number you use on WhatsApp and - if provided - your first and last name in accordance with the provision of a contractual or pre-contractual measure to process and respond to your request.

The legal basis of the data processing is our obligation to fulfil the contract and/or to fulfil our pre-contractual obligations and/or our legitimate interest in processing your enquiry.

d) Contract fulfilment and data management in the context of service provision

We process various data within the framework of the provision of our services and for the initiation and processing of the existing contractual relationship between you and us for example when you create a user account, make a booking for our services or order one of our products or classes.

If you have commissioned us to provide a service, we process your data (if provided: Name, contact details (email address and telephone number), address, payment confirmations, and all information that is necessary in the context of fulfilling the services, exclusively for the purpose of processing and handling the contractual relationship. This includes in particular support, correspondence with you, invoicing, fulfilment of our accounting and tax obligations.

In the case of payment for goods and services you may be required to pass on your payment data to the payment service provider as specified when the order was placed. We do not collect or store any payment transaction information such as credit card numbers or bank details during the payment process. You only provide this information directly to the respective payment service provider.

In order to process the contract and provide you with our services, or to send you a package, we use your contact details to send you customer service information, order confirmations, and contract documents. We are obliged to send you these documents in order to comply with our legal information obligations for an effective conclusion of a contract with you.

e) Use of cookies

We use so-called cookies on our website. Cookies are small text files that are stored on your respective device (PC, smartphone, tablet, etc.) and saved by your browser. For further information please refer to our Cookie Policy. The legal basis for the use of cookies is your consent as well as our legitimate interest.

Google Analytics

We use Google Analytics, a service provided by Google Inc. This means that the data collected can in principle be transmitted to a Google server in the USA, whereby the IP addresses are anonymised by means of IP anonymisation so that an allocation is not possible. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can object to the collection and processing of this data by Google Analytics by setting an opt-out cookie that prevents the future collection of your data when you visit this website: http://tools.google.com/dlpage/gaoptout?hl=en. The legal basis for this processing is our legitimate interest.

Disclosure or transfer of personal data

We do not transfer or disclose your information to third parties unless there is a legal basis for such disclosure. Example of such a basis is typically consent from you or a legal basis that requires us to disclose the data.

For the operation and optimization of our website and our services and for the processing of contracts, various service companies work for us, e.g., for central IT services or the hosting of our website, for the payment and delivery of products, or order fulfilment, to whom we pass on the data required for the fulfilment of the task (e.g., name, address).

Some of these companies act for us by way of commissioned processing and may therefore use the data provided exclusively in accordance with our instructions. In this case, we are legally responsible for appropriate data protection measures at the companies we commission. We therefore agree on specific data security measures with these companies and monitor them regularly.

We will disclose your data to third parties or government agencies within the framework of existing data protection laws if we are legally obliged to do so, e.g., due to official or court orders, or if we are entitled to do so, e.g., because this is necessary for the prosecution of criminal offenses or for the exercise and enforcement of our rights and claims.

If we use service providers in third countries, we take additional measures to ensure an adequate level of data protection for the transfer of personal data and thus ensure that the transfer is generally permissible and that the special requirements for a transfer to a third country are met (e.g., by concluding standard contracts and additional guarantees, supplementary technical and organisational measures such as encryption or anonymisation).

Automated decision-making

Automated decision-making including profiling pursuant to does not take place.

Direct marketing in the context of a customer relationship

Insofar as you have also given us your separate consent to process your data for marketing and advertising purposes, we are entitled to contact you for these purposes via the communication channels you have given your consent to.

Security

State-of-the-art internet technologies are used to ensure the security of your data. During the online enquiry process, your details are secured with SSL encryption. For secure storage of your data, the systems are protected by firewalls that prevent unauthorised access from outside. In addition, technical and organisational security measures are used to protect the personal data you have provided against accidental or intentional manipulation, loss, destruction, or access by unauthorised persons.

Social Media

We are present in various "social media" platforms in order to communicate with our customers, interested parties and users registered there and to be able to inform them about our offers there. We would like to point out that you use these platforms and their functions on your own responsibility. This applies in particular to the use of the interactive functions (e.g., commenting, sharing, rating).

Updating your information

If you believe that the information, we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so within your account or contact us. For your protection and the protection of all of our users, we may ask you to provide proof of identity before we can answer the above requests.

Keep in mind, we may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets or intellectual property or the privacy of another user. Also, we may not be able to accommodate certain requests to object to the processing of personal data, notably where such requests would not allow us to provide our service to you anymore.

Links to other providers

Our website also contains - clearly recognisable - links to the websites of other companies. Insofar as there are links to websites of other providers, we have no influence on their contents. Therefore, no guarantee or liability can be assumed for these contents. The respective provider or operator of the pages is always responsible for the content of these pages.

The linked pages were checked for possible legal violations and recognisable infringements at the time of linking. Illegal contents were not recognisable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete indications of a legal violation. Such links will be removed immediately if infringements of the law become known.

Personal data and children

Our services are aimed at people aged 18 and over. We will not knowingly collect, use or disclose personal data from minors under the age of 18 without first obtaining consent from a legal guardian through direct offline contact.

Changes and updates to the privacy policy

We kindly ask you to regularly inform yourself about the content of our privacy policy. We will amend the privacy policy as soon as changes to the information processing activities we carry out make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e.g., consent) or other individual notification.

Concerns and Contact